FAQ

Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 5 business days after processing.

For more details, please check our shipping and delivery policy in the footer.

BGGlams ships and delivers its orders throughout Canada 🇨🇦.

Delivery times may vary depending on your region and the carrier.

Yes! In-person pickup is available in Montreal, Quebec. Information regarding the pickup location is provided on our website.

You will receive a tracking number via email as soon as your order has shipped.

Contact us at gbglams@gmail.com with your order number so that we can carry out the necessary checks with the carrier.

For more details, see our shipping and delivery policy in the footer.

Contact us at gbglams@gmail.com with your order number and, if possible, photos of the product.

We will examine the situation in order to offer you a solution in accordance with applicable laws.

See our return and refund policy in the footer.

Yes! Returns for change of mind are accepted within 3 days of receipt, provided the products are new, unused, unopened, unsealed, and in their original packaging.

Opened or used products are not eligible for a change-of-mind return.

For more details, please see our return and refund policy in the footer.

The estimated delivery time is 3 to 4 weeks from the date of the order.

Lead times may vary depending on supply and transport.

For full terms and conditions, please consult our pre-order policy in the footer.

Yes! However, your entire order may be shipped once all items are available.

To receive your in-stock products sooner, we recommend placing two separate orders.

For any cancellation requests, please contact us promptly at gbglams@gmail.com, including your order number.

Cancellations depend on the order status and applicable laws.

Please consult our full policies in the footer for terms and conditions.